Performing their volunteer role to the best of their ability in a safe, efficient and competent way;
The purpose of the Code of Conduct for Volunteers is to set out standards of
behaviour expected from volunteers of Vision Volunteers. All volunteers should
ensure that they have read and comply with this Code of Conduct.
Volunteers should maintain the highest standards of behaviour in the performance of
their duties by:
Performing their volunteer role to the best of their ability in a safe, efficient and competent way;
Following the Vision Volunteers’ policies and procedures as well as any instructions or directions reasonably given to them;
Acting honestly, responsibly and with integrity;
Treating others with fairness, equality, dignity and respect;
Raising concerns about possible wrongdoing witnessed by the volunteer in the course of the volunteer’s role with Vision Volunteers with Project Coordinators, Country Coordinators and the Administration;
Meeting time and task commitments and providing sufficient notice when they will not be available so that alternative arrangements can be made;
Acting in a way that is in line with the purpose and values of the Vision Volunteers and that enhances the work of the Vision Volunteers;
Communicating respectfully and honestly at all times;
Observing safety procedures, including any obligations concerning the safety, health and welfare of other people in line with training provided to volunteers;
Reporting any health and safety concerns and adhering to Covid-19 safety protocols.
Directing any questions regarding Vision Volunteers’ policies, procedures, support or supervision to the volunteer’s supervisor;
Addressing any issues or difficulties about any aspect of their role or how they are managed in line with Vision Volunteers’ grievance procedures;
Declaring any interests that may conflict with their role or the work of the Vision Volunteers (e.g. business interests or employment). If any doubt arises as to what constitutes a conflict of interest, volunteers may seek guidance from Project Coordinators, Country Coordinators and the Administration.
Keeping confidential matters confidential;
Exercising caution and care with any documents, material or devices,containing confidential information and at the end of their involvement with Vision Volunteers returning any such documents, material in their possession;
Seeking authorisation before communicating externally on behalf of Vision Volunteers;
Maintaining an appropriate standard of dress and personal hygiene;
Disclosing the fact that they have been charged with, or convicted of a criminal offence by prosecuting authorities to Project Coordinators, Country Coordinators and the Administration.
Bring the organization into disrepute (including through the use of email, social media and other internet sites, engaging with media etc.);
Seek any gifts, rewards, benefits or hospitality in the course of their role;
Engage in any activity that may cause physical or mental harm or distress to another person (such as verbal abuse, physical abuse, assault, bullying, or discrimination or harassment on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the Traveller community);
Be affected by alcohol, drugs, or medication which will affect their abilities to carry out their duties and responsibilities while volunteering;
Provide a false or misleading statement, declaration, document, record or claim in respect of Vision Volunteers, its volunteers, employees or organization trustees;
Engage in any activity that may damage property;
Take unauthorised possession of property that does not belong to them.
Engage in illegal activity while carrying out their role.
Improperly disclose, during or after their involvement with Vision Vends, confidential information gained in the course of their role with Vision Volunteers.
Where a volunteer is found to be in breach of the standards outlined in this Code of
Conduct or any of Vision Volunteers’ other policies and procedures this may result
in the volunteer’s position being terminated. Notwithstanding the foregoing,
volunteers should note that Vision Volunteers may terminate a volunteer’s position
without cause.
Volunteers acknowledge that no employment relationship is created in the context of
their role with Vision Volunteers’ .
The board of Vision Volunteers trustees will review the Code of Conduct for
Volunteers at 1 year intervals or as appropriate. The Project Coordinators, Country
Coordinators and the Administration is responsible for ensuring that this policy is
implemented effectively. All other staff and volunteers, including Vision Volunteers
trustees, are expected to facilitate this process.